What happens if I was charged but never received a confirmation email or order number?Updated 9 months ago
If you have placed an order and were charged but did not receive a confirmation email or order number, please check all email folders including spam or junk for our correspondence. If you still cannot locate it, contact our customer service with the email address you used for the purchase or any other email addresses that might have been used during the transaction. Our team will assist in locating your order and can provide you with your order details and tracking information.