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Shipping

How Long Will It Take For My Order to Ship?

When you make a purchase through the CURVD website, please allow 1-2 business days for us to process your order. As soon as your order is dispatched, we will provide you with a shipment tracking number along with a link. This will allow you to monito

Where Does CURVD Ship To?

CURVD is delighted to offer shipping services to an array of global destinations. Our current shipping range extends across North America to the United States and Canada, down under to Australia and New Zealand, and reaches across several European na

Taxes, Fees, and Duties for International Orders?

Please note that CURVD does not gather Value Added Tax (VAT), Goods and Services Tax (GST), Duties, or any other import taxes for international orders. Buyers are accountable for these charges, which may be necessary for the importation of goods into

How Long Will It Take To Receive My Order?

After placing your order with CURVD, it will be dispatched within 1-2 business days. For customers located in the U.S, you can expect to receive your order within 5 business days if you've selected our Free or Standard shipping option. If you opt for

How do I request a return or report an issue with my order?

If you need to return an item or report an issue with your order such as not receiving it or receiving an incorrect item, you can contact our customer service team for assistance. When requesting a return, please provide details of the order such as

What if I never received my package but it shows as delivered?

If the tracking information indicates that your package was delivered, but you have not received it, please take the following steps:. If after these steps you still have not located your package, please contact our customer support team with your tr

How can I track my order or find my lost shipment?

Once your order has been shipped, you will receive an email with a tracking number. If your tracking number is not providing updated information or if you believe your shipment is lost:. Please note that tracking information may take some time to upd

What happens if I was charged but never received a confirmation email or order number?

If you have placed an order and were charged but did not receive a confirmation email or order number, please check all email folders including spam or junk for our correspondence. If you still cannot locate it, contact our customer service with the